Returns & Exchanges

We want you to love your new pennants and banners as much as we loved making them. If your order isn't quite right, we offer returns or exchanges on standard items within 30 days of delivery.

1

Review Eligibility

Ensure your items are in their original condition and packaging; please note that custom orders and final sale items are not eligible for return.

2

Initiate Your Request

Visit our online returns portal with your order number and zip code to select the items you wish to send back.

3

Pack and Ship

Print your prepaid shipping label and securely package your items to prevent any creasing or damage to the felt during transit.

4

Receive Refund

Once our team inspects your return, we will issue a refund to your original payment method or process your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing